About the Illinois Welcoming Center
The Illinois Welcoming Center (IWC) is a comprehensive service center for the integration of immigrants and refugees in Illinois. The Illinois Welcoming Center's innovative model eliminates systemic barriers that immigrants may have in approaching state services.
The Mission of the IWC
The mission is to embrace an innovative model of integral services to promote maximum independence for the most vulnerable individuals and families. We do this by streamlining services and providing access to multiple programs delivered in a holistic, strength based and culturally and linguistically appropriate one-stop welcoming center.
The Goal of the IWC
Is to strengthen the overall human service delivery system for immigrants and refugees and build the capacity of immigrant and refugee communities.
At the IWC
We provide comprehensive and holistic case management and service coordination to immigrants and refugees in a linguistically, culturally sensitive manner.
We are familiar with benefits and services provided by state and federal agencies as well as social service agencies..
We coordinate social services in their particular geographic location by creating Community Alliances.
We host a variety of community education workshops to help immigrants and refugees learn about resources within their communities
What to Expect?
Through an integrated intake process the staff is trained in locating available services, identifying program availability and eligibility requirements, providing short term case management and, when necessary, providing subsidies to meet emergency needs.
- Customer focused
- Culturally Competent
- Outcome oriented
- Informed by best practices
- Customer confidentiality
- Linguistically appropriate
- Innovative and flexible
- Efficient and cost effective